CARRIAGE TERMS

Welcome to the official website of PRINCESS ISA BE LLC! We are committed to providing you with safe and reliable shipping services to ensure your large plush toys arrive on time. Below are our shipping terms and related information.

Shipping Coverage
We offer domestic and international shipping services within the United States. Please note that international shipping may involve additional customs duties and fees.

Shipping Carriers
We partner with several reputable shipping companies to provide reliable shipping services. These companies include:
UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
We will select the most suitable shipping carrier based on the destination and weight of your order.

Domestic Shipping Time
Within the United States, standard shipping time is typically 3 to 7 business days. Actual shipping times may vary depending on the destination, processing time, and other factors. After your order is processed, you will receive an email containing tracking information so you can track your package in real time.

International Shipping Time
Estimated delivery time for international shipping is typically 7 to 21 business days, depending on the destination country and customs processing time. Please note that some countries or regions may experience longer shipping times depending on local logistics conditions.

Shipping Costs
Shipping costs vary depending on the weight of your order and the delivery location. The system will automatically calculate and display the corresponding shipping costs during checkout. Please ensure you carefully review the costs before completing your purchase.

Customs Duties and Import Taxes
For international orders, customs duties and import taxes may be levied. These fees are the responsibility of the buyer, and we recommend that you familiarize yourself with the relevant regulations in your country/region before placing an order.

Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team as soon as possible. We will assist you in filing a claim and provide you with support.

Thank you for choosing PRINCESS ISA BE LLC! We look forward to providing you with high-quality plush toys and an excellent shopping experience.